s444 Privacy Policy – How We Protect Your Personal Data

01 Introduction

s444 ("we", "us", "the Platform") is committed to protecting the privacy of every player who registers and uses s444.vin. This Privacy Policy explains how we collect personal information, why we collect it, how long we keep it and what your rights are regarding your own data.

This policy applies to all registered users of s444 and to any visitors who interact with our website. It covers information collected through account registration, deposits and withdrawals, gameplay, customer support interactions and use of our website generally.

We take data privacy seriously — not because we are required to, but because we believe our players deserve to know exactly how their information is handled. If you have any questions about this policy at any point, you can reach our support team through the contact details provided at the end of this document.

02 Data We Collect

We collect personal data through several channels when you interact with s444. The information we collect falls into the following categories:

Registration & Account Information

When you create an s444 account, we collect your full name, date of birth, email address, phone number and the country you are registering from. This information is required to create and maintain your account and to carry out identity verification as needed.

Identity Verification Documents

To comply with our verification process, we may ask you to submit a copy of a government-issued identity document such as your CNIC or passport, along with proof of address such as a utility bill or bank statement. These documents are used solely for identity verification purposes.

Financial & Payment Information

When you make a deposit or request a withdrawal, we collect details related to the payment method used — for example, your JazzCash or Easypaisa account number, Raast ID or bank account details. We do not store full card numbers on our servers; these are handled by our payment processors.

Usage & Gameplay Data

We collect information about how you use the platform — including the games you play, bets placed, session duration and features you interact with. This data helps us understand how players use s444 so we can improve the experience and identify any unusual activity that may indicate a security concern.

Device & Technical Data

When you access s444, we automatically collect certain technical information including your IP address, browser type and version, device type, operating system and the pages you visit. This information is used for security monitoring, fraud prevention and platform performance optimisation.

Communications

When you contact our support team or respond to communications from s444, we retain records of those interactions. This helps us provide consistent support and resolve disputes fairly.

03 How We Use Your Information

The personal data we collect is used for the following purposes:

Purpose	Data Used
Account creation & management	Name, email, phone number, date of birth
Identity & age verification	CNIC / passport, proof of address
Processing deposits & withdrawals	Payment method details, transaction history
Fraud prevention & security	IP address, device data, usage patterns
Customer support	Account info, communication history
Platform improvement	Gameplay data, session analytics
Marketing (opt-in only)	Email address, communication preferences
Responsible gaming monitoring	Session data, deposit history, gameplay frequency

We process your data only for legitimate purposes related to operating your account and the s444 platform. We do not use your personal data for any purpose that has not been described in this policy. If we need to use your data for a new purpose in future, we will update this policy and notify you.

04 Sharing & Disclosure

s444 does not sell, rent or trade your personal data with third parties for their own marketing purposes. However, there are specific, limited circumstances under which we may share your information:

Payment Processors

We share necessary payment information with our payment processing partners — including JazzCash, Easypaisa and bank transfer networks — to complete your deposit and withdrawal transactions. These partners are contractually required to handle your data securely and only for the purpose of processing your payment.

Identity Verification Providers

Where we use third-party identity verification services to process your CNIC or passport documents, those providers are given access to your documents solely for verification purposes. They are not permitted to use your data for any other purpose.

Game Software Providers

Our casino games, slots and live casino products are powered by third-party software providers. These providers may receive pseudonymous player identifiers and gameplay data to facilitate game operation and resolve disputes. They do not receive your full name, contact details or financial information.

Legal Requirements

We may be required to disclose personal data in response to a lawful request from a government authority or in connection with legal proceedings. We will only disclose the minimum amount of information required to comply with such a request and will notify you where legally permitted to do so.

Business Transfers

In the event that s444 or part of its business is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the new entity will be required to honour the commitments made in this Privacy Policy.

05 Payment Data & Financial Security

All deposits and withdrawals on s444 are processed in PKR. We support JazzCash, Easypaisa, Raast, bank transfer and select mobile wallets and cards. The security of your payment information is treated as a top priority.

When you make a deposit or request a withdrawal, the transaction is processed over an encrypted connection. We do not store full card numbers, CVV codes or full bank account details on our own servers — this sensitive financial data is handled exclusively by our PCI-compliant payment processing partners.

We retain records of your transaction history — including amounts, dates, payment methods and transaction references — for account management, fraud prevention and dispute resolution purposes. These records are stored securely with access limited to authorised staff only.

06 Cookies & Tracking Technologies

s444 uses cookies and similar technologies when you visit our website. A cookie is a small text file stored on your device that helps the website remember information about your visit. We use the following types of cookies:

Essential Cookies

These are required for the platform to function correctly. They manage your login session, keep you securely signed in while you navigate the site and remember your language and basic preferences. You cannot opt out of essential cookies without affecting your ability to use the platform.

Analytics Cookies

We use analytics data to understand how players navigate s444 — which pages are visited most often, where players encounter issues and how long sessions typically last. This data is collected in aggregate and is used solely to improve the platform. It does not identify you personally.

Security Cookies

Security cookies help us detect and prevent fraudulent access attempts, identify unusual login patterns and protect your account from unauthorised access. They are an essential part of our account security infrastructure.

Preference Cookies

These cookies remember settings you have chosen — such as your preferred game lobby view or notification preferences — so you do not have to reconfigure them each time you log in.

You can manage cookie settings through your browser. Most browsers allow you to view, delete and block cookies. Note that blocking essential cookies will affect how the s444 platform functions for you. We do not use cookies to track your activity on other websites or to serve targeted advertising on external platforms.

07 Data Retention

We retain your personal data for as long as your account is active and for a period after account closure as required for legal, regulatory and operational purposes. Specifically:

• Account data (name, contact details, date of birth) is retained for the duration of your account and for a period following closure for dispute resolution purposes.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Identity verification documents are retained for the period required to complete verification and for a defined period thereafter in line with our verification obligations.
• Support communications are retained for a minimum of two years to ensure we can provide consistent and accurate support.
• Gameplay and session data is retained for analytical purposes and responsible gaming monitoring. Aggregated data may be retained indefinitely in anonymised form.

When data is no longer required, it is deleted or anonymised using secure processes. You can request early deletion of certain categories of data — see Section 8 for your rights in this regard.

08 Your Data Rights

As an s444 player, you have the following rights in relation to the personal data we hold about you:

• Right of Access: You can request a copy of the personal data s444 holds about you at any time. We will respond to verified requests within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update most account details directly within your account settings.
• Right to Erasure: You can request the deletion of your personal data. Note that we may be required to retain certain data for legal or regulatory reasons, in which case we will inform you of what can and cannot be deleted.
• Right to Restriction: You can request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to Portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You can object to processing of your data for direct marketing purposes at any time. You can also object to other forms of processing in certain circumstances.

To exercise any of these rights, contact our support team through your account dashboard. We may need to verify your identity before processing your request. We will acknowledge your request promptly and aim to resolve it within 30 days.

09 Security Measures

s444 implements technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Our security approach includes:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for sensitive account and payment data
• Access controls that limit who within the s444 organisation can view personal data, restricted to those with a legitimate operational need
• Regular security monitoring and logging of access to personal data systems
• Two-factor authentication options available to players for account login security
• Automatic session timeouts after periods of inactivity

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials with anyone and contact us immediately if you notice any suspicious activity on your account.

10 Minors & Under-18 Policy

s444 is strictly an adults-only platform. Our services are available only to individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18.

As part of our registration and verification process, we verify the age of all players. If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has created an account on s444, please contact support immediately so we can investigate and take appropriate action.

We encourage responsible gaming awareness within households and recommend that adults take appropriate steps to prevent minors from accessing online gambling platforms. More information is available on our Responsible Gaming page.

11 Changes to This Privacy Policy

s444 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to how we protect your data. The date of the most recent update is always displayed at the top of this page.

Where we make material changes — for example, changes that affect how your data is shared or how long it is retained — we will notify registered players by email or via an on-site notification before the changes take effect. Minor clarifications or administrative updates may be made without direct notification, so we encourage you to review this page periodically.

Continued use of the s444 platform after any update to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you have the right to request account closure before the changes take effect.

12 Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the personal data s444 holds about you, please get in touch with our support team. We are available 24/7 and will do our best to respond to privacy-related queries promptly and thoroughly.

You can reach us through the live chat or support ticket system available in your account dashboard. Alternatively, you can write to us at the email address shown in the footer of this page. Please include your registered account email and a brief description of your request so we can handle it as efficiently as possible.

We take all privacy concerns seriously. If you feel your concern has not been addressed satisfactorily, you have the right to escalate the matter as appropriate in your jurisdiction. We will always co-operate fully with any legitimate investigation into how your personal data has been handled.